Hi

👋

, I am

WILL

CHAN

5+ year of UX/UI designer experienced in crafting cross-platform digital products. I specialize in loyalty experiences and collaborative product design, working closely with product, engineering, and business teams.

— Some brands that i worked with —
Tim Horton logo
Burger King logo
subway logo
Accor hotel group logo
Yoshinoya logo

Featured Works

image of decorated event space (for a fine dining restaurant)Tim Hortons logo featuring the word 'Tims' inside a red maple leaf.
Research
Loyalty
Localized

Tim Hortons PH – Loyalty & Mobile Ordering App

Designed a cross-platform ordering and membership experience introducing XP tiers, referrals, and curbside pickup to enhance retention and user convenience.

View case study
[digital project] image of a past client project for a mobile app development companyBurger King logo with red text and an orange semi-circle representing a bun.
Responsive
Configurable
HTML/CSS

Burger King SG – Pickup Display Revamp

Redesigned and developed a flexible, configurable pickup display adaptable to various devices and brands, reducing operational errors and improving service speed.

View case study
[interface] image of employee interacting with hr software (for a hr tech)Blue stylized letter M with the words ORDER.PLACE below it on a white background.
B2B
Front of the house
CMS

Merchant App – Restaurant Operations Platform

Created a scalable, manager-friendly app to simplify store operations, including aggregator control, driver requests, locker assignment, and smart notifications.

View case study

Contact

Reach out to me

I’m always open to new collaborations, design roles, or creative conversations.
‍
Whether it’s building digital experiences, discussing F&B tech innovation, or exploring AR/VR ideas, I’d love to connect.